Contact Us
Got a question about one of our reviews, spotted something that's changed at an offshore sportsbook, or just want to flag an error on the site? This page explains what we can help with and how to reach us.
What we can help with
Offshore Gambling is an independent research and comparison resource covering offshore sportsbooks that accept US bettors — books like the ones ranked on this site, licensed outside the US and reviewed on odds, market coverage, bonuses, payout speed, banking options and overall trustworthiness. We're happy to hear from readers on things like:
- Corrections — if a bonus figure, rollover requirement, or licensing detail on one of our pages looks out of date or wrong
- General questions about how we compare offshore sportsbooks or how our ratings are put together
- Feedback on the site itself — broken links, unclear sections, or pages that could be more useful
- Suggestions for offshore sportsbooks or topics you'd like to see covered
What we can't help with
We don't operate a sportsbook, hold customer funds, or process bets, deposits or withdrawals. If your question is about a specific wager, a delayed payout, a frozen account, or verification at one of the operators listed here — such as Lucky Rebel, Bovada, BetOnline, BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie or ApuestaHoy — that has to go through that operator's own customer support team, not through us. We review these books; we don't run them, and we have no ability to intervene in an individual account or transaction.
We also can't give personalized betting advice, guarantee outcomes, or offer tax or legal opinions on offshore wagering. Any tax or legal question about betting with an offshore book should go to a licensed accountant or attorney — general information on a comparison site is never a substitute for that.
Before you reach out about a specific sportsbook
If your question relates to an account, deposit, withdrawal, or bonus dispute at a specific book, a few checks first can save time:
- Check that book's own help center or live chat — most offshore sportsbooks handle account and payout queries directly and faster than a third party ever could
- Re-read the bonus terms on your account, since rollover requirements, minimum odds, and time limits vary by promotion and often explain why a bonus or withdrawal is being held
- Keep records of your communication with the sportsbook — screenshots, timestamps, and reference numbers — in case you need to escalate
Because these books are licensed offshore (typically in jurisdictions such as Curaçao, Panama, or Costa Rica) rather than by any US state regulator, there's no US regulatory body or state protection scheme to escalate a dispute to. That's a real limitation of offshore betting worth understanding before you deposit — you can read more about how we weigh reliability and payout track record in our reviews, and about the broader legal grey area on our About Us page.
A note on responsible gambling
If your message touches on struggling to control your betting, chasing losses, or feeling that gambling is affecting your finances or wellbeing, please don't wait on a reply from us. Contact the National Problem Gambling Helpline at 1-800-GAMBLER for free, confidential support, and see our Responsible Gambling page for tools and resources. Offshore sportsbooks may offer more limited self-exclusion and account-limit tools than regulated US operators, so it's worth setting your own limits before you deposit.
Site policies
For details on how this site works, our editorial approach, and the legal terms governing your use of it, see our About Us page and Terms and Conditions. These cover things like our affiliate relationships, disclaimers, and the general legal grey area that applies to offshore betting for US residents.
Offshore Gambling does not accept messages from anyone under 21. This site, and the sportsbooks it reviews, are intended for adults of legal betting age only, and readers are responsible for confirming their own state's laws before using any offshore betting site.
Getting a response
We read every message that comes in, but as an independent research site we're a small team, so replies on non-urgent questions can take a little time. If your question is about a live betting issue at a specific sportsbook — a stuck live-bet, a suspended market, or an in-play line that didn't settle as expected — that needs to go straight to that operator's support desk, since only they have access to your account and bet history.